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Performs activities which assist the patient in meeting basic human needs and activities of daily living, providing basic patient care to patients under the direction of the RN or LPN. Performs additional Nurse Assistant II competencies after education to enhance patient care under the direction of the RN or LPN. Also performs a variety of clerical support and other duties to assist the nursing staff in carrying out daily patient care activities. Prepares and maintains medical records. Transcribes and expedites Physician orders. Functions as a Receptionist. Assists in maintenance of a safe and clean environment. The Clerical Nurse Assistant II is required to alter between the clerical and clinical role in order to meet the needs of the department. Reports to the Clinical Nurse Manager.
High School graduate or GED equivalent and successful completion of certified nursing assistant program is strongly preferred. Nursing students who have completed a semester of clinicals can be considered. Must have certification in Basic Cardiac Life Support upon hire or receive during the new employee introductory orientation period and maintain clinical competency during employment with ECHN in this role.
Must have knowledge of medical terminology and excellent customer services skills. COMPETENCIES Basic computer skills are necessary. Must be able to read and communicate effectively in English.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position.
These responsibilities and competencies listed below may change from time to time.
1. Provides general aspects of patient care that meet physical and/or psychosocial needs, within the nursing assistant s scope of practice.
2. Assists in admission, transfer and discharge of patients.
3. Demonstrates ability to communicate to the RN or LPN any observed changes in patient status and responses. Notifies appropriate licensed personnel when patient complains of pain.
4. Collects, reports and assists in documentation of data.
5. Performs all aspects of patient care in an environment that optimizes patient safety and promotes positive patient outcomes.
6. Demonstrates an ability to be flexible, organized and function under stressful situations.
7. Communicates appropriately and clearly to team leader, co-workers and other members of the health care team and maintains positive working relationships with other departments, demonstrating Core Values at all times.
8. Performs other duties as assigned, to promote efficient functioning of the unit.
9. Transports patients safely to other departments and upon admission and discharge, as necessary.
10. Communicates appropriately and clearly to charge nurse, coworkers and other members of the health care team.
11. Performs Nurse Assistant II competencies including removal of a saline lock, removal of a foley catheter, pulse oximetry, emptying a Jackson-Pratt drain, hanging a continuous bladder irrigation bag without medication, telemetry application, disconnect/reconnect salem sump, glucose meter, and measure and record nasogastric drainage independently in the clinical area after classroom education and written verification of competence in the clinical area
12. Meets, greets and directs all patients, families, visitors and health care team members. Provides accurate and appropriate information.
13. Prepares medical records for new admissions and discharged patients. Maintains accurate medical record during patient stay.
14. Transcribes physician orders in a timely manner. Enters orders in the computer system. Prioritizes orders by identifying those with timed or immediate action. Notifies appropriate nursing staff or department.
15. Responds appropriately and timely to patient requests, including prompt acknowledgement to patient call bell.
16. Demonstrates an ability to float to different patient care units and function effectively in different situations
17. Answers telephone/intercom in a polite manner and communicates information to the appropriate personnel/family in a timely manner.
18. Orders supplies, processes work orders, enters charges and performs other coordinating activities to maintain unit operations and maintains department records.
19. As delegated, assist in making phone calls regarding staffing problems as determined by Matrix/unit needs as directed by Nurse Manager/Supervisor or Clinical Charge Designee
20. Maintain accurate patient information on the unit white-board.
21. Accurate data entry of weekly schedules (electronic and paper), updating accurately as changes occur; develop interventions to correct identified problem.
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